This Privacy Policy explains what personal information arene plus collects from players in the Philippines, why we collect it, how it is used and stored, and what rights you have over your own data. Please read it before registering or using the platform.
arene plus operates as an online gaming platform for players in the Philippines. In providing this service, we necessarily collect and process certain personal information about our players. This policy covers all personal data processing activities carried out by arene plus in connection with the platform at areneplus.app.
We take data privacy seriously. We collect only what is necessary to operate the platform and comply with applicable requirements, we store it securely, and we do not sell it to third parties. The sections below explain exactly what we collect, why, and how it is handled.
This policy applies to all registered players on arene plus regardless of their location within the Philippines — whether you're accessing the platform from Manila, Cebu, Davao, Quezon City, or anywhere else in the country.
arene plus collects personal information in two ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the service.
We do not collect information that is unnecessary for the operation of the platform or the purposes described in this policy.
Personal data collected by arene plus is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth, address |
| Identity verification (KYC) | Government ID, selfie photo, address documents |
| Processing deposits and withdrawals | Bank account or e-wallet details, transaction history |
| Security and fraud prevention | IP address, device data, login records, OTP logs |
| Platform improvement and analytics | Gameplay data, session behaviour, feature usage |
| Customer support | Account details, support communications |
| Responsible gaming compliance | Gameplay patterns, deposit and loss history |
| Platform communications | Email address and mobile number for notifications |
arene plus does not use your personal data for purposes beyond those listed above without first obtaining your consent or as required by applicable law.
arene plus processes your personal data on the following legal bases:
arene plus does not sell your personal data to any third party. We do share data with third parties in the following limited circumstances:
No personal data is transferred outside the Philippines without appropriate safeguards in place. All third-party arrangements involving data sharing are governed by written agreements that require compliance with applicable data protection standards.
arene plus implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and loss. These include:
While arene plus takes these measures seriously, no online platform can guarantee absolute security. You also have a responsibility to protect your own account — use a strong, unique password, keep your registered mobile number current, and do not share your login credentials with anyone.
In the event of a data breach that is likely to affect your privacy rights, arene plus will notify affected players in accordance with applicable requirements.
arene plus retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:
When your data is no longer required, it is securely deleted or anonymised. If you close your arene plus account, your personal data will be handled in line with retention requirements and then deleted, except where retention is required by law.
As a player registered with arene plus, you have the following rights in relation to your personal data. To exercise any of these rights, contact arene plus support at [email protected] from the email address registered to your account.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention applies.
Object to processing based on legitimate interests, including direct marketing.
Receive a copy of your data in a structured, machine-readable format.
Request that we limit how we use your data in certain circumstances.
arene plus will respond to data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request. Some rights may be limited where retention or processing is required by law.
arene plus uses cookies and similar technologies to operate the platform and improve the player experience. Cookies are small text files stored on your device when you visit the platform.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect how parts of the platform function. arene plus does not use cookies to serve third-party advertising.
arene plus is strictly for adults aged 21 and over. We do not knowingly collect personal data from anyone under 21 years of age. Registration requires confirmation of age, and KYC verification is used to confirm that account holders meet the minimum age requirement.
If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the platform, please contact us at [email protected].
arene plus may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we communicate our data practices. Material changes will be communicated to registered players via the email address on their account and will be noted on this page with an updated effective date.
Continuing to use the arene plus platform after a policy update takes effect means you accept the revised policy. If you do not agree with any material change, you may close your account before the change takes effect.
If you have questions about this Privacy Policy, want to exercise a data right, or have a privacy concern you'd like to raise, contact the arene plus support team. All privacy-related requests should be sent from the email address registered to your arene plus account so we can verify your identity and process your request correctly.
Key Commitments
A summary of the practical data protection measures in place for all arene plus players.
All data transmitted between your device and arene plus is encrypted using SSL/TLS. Whether you're logging in from Manila or Cebu, your session data travels securely and cannot be intercepted in plain text.
Identity verification before your first withdrawal means only you — the verified account holder — can cash out your balance. It protects your funds from anyone who might gain access to your login credentials.
A one-time password is sent to your registered mobile number for every withdrawal request. No one can move money out of your account without physical access to your registered phone.
arene plus does not sell, rent, or trade your personal data with any third party for marketing or commercial purposes. Your data is used only to operate the platform and comply with applicable requirements.
Registered players have rights over their personal data — access, correction, erasure, and more. Contact arene plus support to exercise any of these rights. We'll verify your identity and process your request.
Personal data is retained for as long as required to provide the service and meet applicable obligations. When it's no longer needed, it's securely deleted or anonymised — not kept indefinitely.
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Register free, deposit in PHP via local bank transfer or supported e-wallet, and access slots, sports betting, live casino, and more on arene plus.
21+ only. By registering, you agree to the arene plus
Terms & Conditions and this Privacy Policy.
See also: Responsible Gaming